Policies & Procedures

Please be advised that for safety reasons, children under 12 years of age must be accompanied in the Recreation Center (including the pool area) by someone 16 years old or older.

Facility Closures & Program Cancelations

Facilities are closed on the following legal holidays:

  • New Year’s Day (close early 12/31)
  • Easter Sunday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day (shortened hours the days before and after)
  • Christmas Eve and Christmas Day

For your safety, the pool and whirlpool will be closed during thunder and lightning storms.  Facilities close due to bad weather only if the First Selectman closes town public buildings.

Youth programs and Yanity Gymnasium programs (with the exception of Holiday Camps) are canceled when Ridgefield Public Schools are closed in observance of holidays, professional development days or weather closures.
 

If Ridgefield Public Schools have a/an:

Delay: Youth classes after the delay time will run and adult programs will run as scheduled

Early Dismissal: Youth classes after 12:00 pm will be canceled and adult programs will run as scheduled if possible

Closure: Youth classes will be canceled for the whole day and adult programs will run as scheduled if possible
 

Refund Policy

Annual memberships are NOT REFUNDABLE.

Programs are refundable up to 3 weeks prior to the session start date and subject to administrative approval.  Medical absences (verified by a physician’s note) will be refunded on a prorated basis.

Transfers: may be requested up to 1 week prior to the session start date and subject to administrative approval.

Discounts: Are applied only if qualifying conditions are met at the time of registration. No retroactive discounts will be applied and discounts cannot be combined.

Note: Online convenience fees are nonrefundable. A fee of $25 will be assessed to all refunds and transfers honored.

*We make every effort to make up classes affected by weather. There are no weather related refunds. Special Events or Facility Maintenance may affect facility use or program schedules. We make every effort to provide advance notice at our facilities, on our website and via email.
 

No Idling

Ridgefield is an Anti-Idling Town.  Please remember to turn off your engine when waiting to save fuel, lives, and the environment!  Reducing emissions from idling motor vehicle engines is one of the most important air-quality issues today.  No idling is the law in Connecticut.
 

Pet Policy

Dogs and all other animals are prohibited from running loose or roaming free inside the Recreation Center and on the outdoor trails. All animals must be on a leash or other similar device. Animals may not be left unattended at any time nor are they allowed to be secured to any fixture or amenity, inside or outside. Patrons may not bring their pet to any class except specific animal classes like dog obedience training. Service dogs are allowed in the building with their handlers. During shelter emergencies, animals are allowed in designated areas.
 

ADA Grievance Policy

For the Town of Ridgefield ADA Grievance Policy, please click here.